Official Documents

Dhak88 Terms and Conditions — Essential information for members

Please read these Terms and Conditions carefully before opening an account with dhak88. They outline your rights and responsibilities and ensure a safe gaming experience.

Last Updated: January 2026 Applicable: Bangladesh Version: 3.2 Language: English

Terms & Key Points

Account Registration Policy

Each person may register only one account. Registering with accurate information is mandatory, and registration by anyone under 18 years of age is strictly prohibited.

Bonus & Promotion Rules

Each bonus comes with specific wagering requirements. Any attempt to abuse a bonus may result in account suspension and cancellation of the bonus.

Payment & Withdrawal Terms

Specific limits and verification processes apply to deposits and withdrawals. All transactions must be made through registered payment methods.

Prohibited Activities

Any account found involved in fraud, multiple account creation, software hacking, or any other dishonest activity will be closed immediately.

Privacy & Data Protection

Your personal information is completely confidential. dhak88 never sells or shares member data with third parties.

Dispute Resolution Policy

If you have any complaint or dispute, please submit it through our support team. dhak88 resolves every complaint through a fair and transparent process.

1 General Terms & Conditions

By accessing or using the dhak88 platform, you are considered to have agreed to these Terms and Conditions. These terms form a legally binding agreement between dhak88 and its members. It is therefore in your best interest to read each term carefully before using the platform.

These Terms and Conditions may be updated from time to time. Any changes will take effect as soon as they are published on the website. If you continue using the platform after an update, you will be considered to have accepted the new terms.

Important: These Terms and Conditions are written in Bengali as dhak88 is operated with Bangladesh members in mind. In the event of any dispute, the Bengali version shall be considered final.

If you have any questions about dhak88's Terms and Conditions, contact our 24/7 support team. We are always ready to help.

2 Account Registration & Eligibility

To register an account with dhak88, you must meet the following requirements:

  • You must be 18 years of age or older — no exceptions.
  • Each person may register only one account. If multiple accounts are found belonging to the same individual, all of them will be closed.
  • Accurate and truthful information must be provided at the time of registration. Providing false information will result in account termination.
  • Keeping your account password confidential is entirely your responsibility.
  • Sharing or transferring your account to another person is strictly prohibited.

After registration, dhak88 reserves the right to verify your identity (KYC). This process may require a copy of your national ID or passport. Withdrawals may be limited until verification is complete.

By registering with dhak88, you confirm that online gaming is legally permitted in your area and that you are using this platform voluntarily.

3 Deposit Policy

Deposits at dhak88 can be made via bKash, Nagad, and Rocket. The following rules apply to all deposits:

  • Minimum Deposit: BDT 500 (five hundred taka).
  • Maximum Daily Deposit: Determined by account level.
  • Deposits may only be made from a payment account registered in your own name.
  • Deposits through third parties are not accepted and may result in an investigation.
  • Successful deposits are generally credited to your account within 5 minutes.
  • If a deposit does not reflect in your account, notify the support team immediately.

Dhak88 reserves the right to decline any deposit request and to request additional verification, particularly if a transaction appears suspicious.

4 Withdrawal Policy

The following conditions apply when withdrawing from dhak88:

  • Minimum Withdrawal: BDT 1,000 (one thousand taka).
  • Withdrawals will only be processed to the payment account used for the original deposit.
  • Standard withdrawals are processed within 15–30 minutes; VIP members enjoy even faster processing.
  • Large withdrawals may be temporarily held if KYC verification has not been completed.
  • Before your first withdrawal, you must wager the deposited amount at least once.
  • To withdraw from any bonus funds, the relevant wagering requirement must first be met.

dhak88 never charges fees for withdrawals. However, your payment provider (bKash/Nagad/Rocket) may apply their own charges.

5 Bonus & Promotion Terms

Each dhak88 bonus and promotion has its own terms. Please read the relevant terms before claiming any bonus. The following general rules apply to all bonuses:

  • Each bonus has a specific Wagering Requirement Yes. Withdrawals from bonus funds will not be permitted until this requirement is met.
  • The welcome bonus can only be claimed once — on your first deposit.
  • Each bonus has a specific validity period; any unused bonus will be cancelled upon expiry.
  • Multiple bonuses cannot be active at the same time unless explicitly permitted.
  • If bonus abuse or fraudulent activity is confirmed, the bonus and any associated winnings will be forfeited.
  • Dhak88 reserves the right to modify, suspend, or cancel any promotion.

To view our detailed promotion offers, visit our Promotions Page Visit.

6 Gaming Policy

The following rules must be followed when playing games on the dhak88 platform:

  • Game outcomes are entirely random and determined by RNG (Random Number Generator) technology.
  • If a game is incomplete due to a technical error, dhak88 will refund the bet for that round.
  • Dhak88 reserves the right to change odds and lineups in Sports Betting.
  • Bets placed on incorrect odds may be voided.
  • If coordinated bets are placed from multiple accounts on the same match, all bets will be voided.

Dhak88 is committed to ensuring fair gaming at all times. If you have a dispute regarding any game result, you must notify our support team within 24 hours.

7 Prohibited Activities

The following activities are strictly prohibited on dhak88, and immediate action will be taken if any are detected:

  • Operating multiple accounts under the same identity.
  • Hacking gaming software or using bots.
  • Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
  • Using the platform for money laundering or any other illegal purpose.
  • Fraudulent behavior toward other members.
  • Disrespectful behavior toward dhak88 staff.
  • Operating an account under a false identity.

Any account found engaging in prohibited activities will be permanently closed and the balance may be forfeited. Legal action will be taken if necessary.

8 Account Closure & Suspension

Dhak88 reserves the right to suspend or permanently close accounts in the following circumstances:

  • For violation of the Terms & Conditions.
  • If KYC verification fails or false information is found.
  • If an account has been inactive for an extended period (6 months or more).
  • For involvement in prohibited activities.

Members may request account closure at any time. In such cases, any remaining balance (if applicable and withdrawal conditions are met) will be refunded.

9 Limitation of Liability

Dhak88 is not liable for the following:

  • If a game or transaction is interrupted due to loss of internet connection.
  • If a third-party payment provider's system is down.
  • If account credentials are compromised due to the member's own negligence.
  • In the event of force majeure (natural disasters, cyberattacks, etc.).

However, if an issue arises due to a technical error or a reason on dhak88's end, we will make every effort to provide compensation and resolve the issue promptly.

10 Changes to Terms & Dispute Resolution

Dhak88 reserves the right to update these Terms and Conditions at any time. Notice will be posted on the website before changes take effect. Continued use of the platform after any update will be considered acceptance of the new terms.

For any dispute or complaint, please contact our support team first. If it cannot be resolved through support, the matter may be escalated to our senior management. dhak88 is committed to resolving every dispute fairly and impartially.

For any questions or comments regarding these Terms and Conditions, please contact us by email: [email protected]

About the Terms and Conditions Frequently Asked Questions

Yes, all Terms & Conditions on dhak88 are written in full English. We believe that when members understand the terms in their own language, they can use the platform more confidently and responsibly.

The wagering requirement refers to how many times a bonus amount must be wagered before it can be withdrawn. For example, a 10x wagering requirement on a BDT 1,000 bonus means you must place a total of BDT 10,000 in bets. Full details are stated in each bonus's terms.

No, transferring funds between accounts is strictly prohibited at dhak88. Each account operates completely independently, and withdrawals can only be made to your own payment account.

A notice will be posted on the website prior to any changes. For significant updates, registered members may also be notified via email or SMS.

If your account is closed due to a rule violation, your balance may not be refunded. However, if you choose to close your account voluntarily and have a withdrawable balance, it will be returned to you.

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